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Welcome to our Fitness Equipment Resource Center!

Sep 22, 2020

It's been a month since we celebrate of having 5000 EBAY positive feedbacks and eclipsing 200,000 Transactions in Amazon and Ebay. Now, We, at Hydra Fitness Exchange, are proud to introduce our latest File Resource Center!  Here you can check all files that will help you with servicing your equipment(s)  and get help fast with: Exploded ...

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On Site Fitness Repair Expectations: How much does the typical repair cost?

Sep 18, 2020

The cost of a repair cannot be determined until the labor and parts warranty for your unit has been established and a technician has inspected the equipment and had an opportunity to assess the problem. Labor – If your equipment is out of labor warranty, the Fitness Mechanic bills at one of three service-levels, depending on the complexity of the repair. It is important to note that ...

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On Site Fitness Repair Expectations: Do Fitness Technicians stock parts?

Sep 14, 2020

Yes and no. Given the array of parts per machine and machines totalling in the 10s of thousands if not 100s, the result is millions of parts so it's impossible to stock everything by a tech, much less a manufacturer.  However, you would be surprised with how resourceful Techs can be with sourcing new and used parts, lean on them for their expertise.  Be advised if part ordering is ...

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Managing Your Expectations : Defining Levels Of Support

Sep 12, 2020

Let me start by thanking you for your inquiry.  Due to the nature of parts we get many inquiries per day, currently around 100-150, we have to do our best but sometimes our best falls short relative to your expectations.  Frankly, said expectations, may have been set by interfacing with sellers that have one or a handful of skus, we have over 100,000.  So, we are here today ...

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On Site Fitness Repair Expectations: Will my equipment be repaired on the first service visit?

Sep 11, 2020

Unfortunately, this cannot be determined until a technician has inspected the equipment and had an opportunity to assess the problem. If additional parts or labor are required to complete the repair of your fitness equipment, an additional service visit may be required. While we make every attempt to stock all common wear parts, it is not always possible to have all those items on the vehicle ...

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On Site Fitness Repair Expectations: Do you use aftermarket parts?

Sep 09, 2020

No. We only use original equipment manufacturer parts and components to repair fitness equipment...

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On Site Fitness Repair Expectations: How long does the repair take?

Aug 31, 2020

Repair times vary, depending on the fitness equipment type and nature of the service to be performed. On average, repairs require 45 to 90 minutes. If additional parts or labor are required to complete the repair of your fitness equipment, an additional service visit may be required. While we don't service equipment, we do have this technician directory by zip code...

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On Site Fitness Repair Expectations: What can I Expect?

Aug 23, 2020

A trained service technician will arrive at your home or business on the scheduled date. The technician will inspect the equipment to assess any noted problems, as well as undetected problems such as sensors, misaligned belts and limits, improperly tensioned belts and parts which may be wearing improperly or prematurely. The technician will also perform a complete tune-up on your equipment to ...

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On Site Fitness Repair Expectations: When will my service visit be scheduled?

Aug 21, 2020

We will work to schedule your service visit as soon as possible. Wait times generally range from next day service to three days, depending on the season. The demand for fitness equipment service is highly seasonal and wait times may vary during the winter months. Thank you for your continued patience and support for Hydra Fitness Exchange as we navigate the challenges of this CoVid19 pandemic ...

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We've Crossed 5000 Positive Feedbacks On Ebay!

Aug 13, 2020

In 2016, we transitioned from selling new and used exercise equipment to the nuanced side of the industry which are the parts. 4 years later, we are very happy and proud to celebrate another milestone of having 5000 EBAY positive feedbacks. We would like to thank you, our partners and our clients for putting your trust in us as a company that can provide an excelent quality of service and ...

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