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General Questions << BACK
The first thing you need to do is locate your Model Name and Model Number (for Icon) / Serial Number (All Other Name Brands). Using this information you can search for it on the main page.
If you need help please send a general inquiry in the \"Equipment & Parts Help\" Tab.
Click the View Cart link at the top right and follow the steps. You can see shipping expenses there as well.
Be advised, there is a premium for Canadian Shipments as well as HI, PR, and AK
You can cancel up until the time the item ships (when label is generated). Due to volume, we cannot guarantee the cancellation request will be honored. Timing is everything. If you/we do not catch it in time, you will have to generate an RA return the item to
Hydra Fitness Exchange
6114 Madison Ct
Morton Grove, IL 60053
Address
6114 Madison Ct.
Morton Grove, IL 60053
847-309-2818
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